Experts in "Service Management"

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Bjerre, Mogens

B2B Sales & Sales Models, B2B Sales Management & Strategic Sales, Brands and Branding, Customer Journey and Touchpoints, Key Account Management, Relationship Marketing, Retailing, Sales Governance, Service Management

Frandsen, Thomas

Digital Manufacturing, Innovation Management, Operations and Supply Chain Management, Pricing, Service Operations Management, Servitization and Product Service Systems

Hsuan, Juliana

Innovation Management, Mass Customization and Postponement Strategi, Operations and Supply Chain Management, Platform and Modularization Strategies, Product & Service Design Management, Service Operations Management, Servitization and Product Service Systems

Josiassen, Alexander

Co-Creation, Consumer Behavior, Consumer Psychology, Firm Strategy, Hospitality Management, International Marketing, Marketing Theory, Quantitative Research, Service Management, Tourism Management

Schäfers, Tobias

Access-Based Services, Big Data Analyses, Consumer Experiments, Field Experiments, Lab Experiments, Marketing, Pricing, Service Management, Service Recovery, Sharing Economy, Social Media, Structural Equation Modelling (SEM)

van der Borgh, Michel

Big Data Analyses, Ecosystem Management, Innovation Management, Marketing, Multilevel Modelling, Process Mining, Qualitative Analyses, Sales Management, Service Management, Structural Equation Modelling