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Experts in "Service Management"

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Bjerre, Mogens

 B2B-Sales and Sales Models, B2B Sales Management, Sales Governance, Strategic Selling, Key Account Management, Brands and Branding, Retailing, Customer Journeys and Touchpoints, Service Management, Customer Heroes

Schäfers, Tobias

 Marketing, Pricing, Access-Based Services, Sharing Economy, Service Management, Service Recovery, Social Media, Big Data Analyses, Structural Equation Modelling (SEM), Consumer Experiments, Lab Experiments, Field Experiments

van der Borgh, Michel

 Marketing, Sales Management, Service Management, Innovation Management, Ecosystem Management, Process Mining, Qualitative Analyses, Structural Equation Modelling, Multilevel Modelling, Big Data Analyses

Frandsen, Thomas

 Servitization and Product Service Systems, Operations and Supply Chain Management, Service Operations Management, Innovation Management, Pricing, Digital Manufacturing

Hsuan, Juliana

 Operations and Supply Chain Management, Service Operations Management, Servitization and Product Service Systems, Product & Service Design Management, Innovation Management, Platform and Modularization Strategies, Mass Customization and Postponement Strategi